How Matthews DCCM Saved 340 Hours a Year on Field Reporting

Overview
Matthews DCCM, the largest civil engineering firm based in St. Johns County, FL, was spending hours every week assembling field reports from disconnected tools. Photos lived in camera rolls, notes lived in notebooks, and context lived in peoples heads. Their team of 17 field stakeholders across 45 active projects needed a better way.
The Challenge
Before SiteMarker, Matthews field teams relied on a patchwork of phone cameras, handwritten notes, and spreadsheets to document site visits. Nothing was connected — photos had no location context, observations lived in separate tools, and pulling it all together into a report meant 2+ hours of office work after every visit.
- No location context — photos and notes had no geolocation tying observations back to construction plans
- Disconnected documentation — photos in camera rolls, notes in notebooks, context in someones head
- Over 2 hours spent assembling each field report back at the office
- Delayed distribution — stakeholders waited days for reports that should have been available same-day
The Solution
Matthews replaced their patchwork of tools with SiteMarker — a field-first platform that ties location, documentation, and reporting into a single flow. The team could now geo-locate themselves on-site, walk on top of construction drawings in real time, drop pins with photos and notes, and generate polished reports in a few taps — all from the field.
Adoption
Matthews did not need a change management plan. The team picked up SiteMarker on their first visit, and by the end of the month it was the default for every active project across the firm. Within weeks, every site walk and report ran through SiteMarker.
Results
The impact was immediate and measurable. With 17 users averaging 10 reports per year and each report previously requiring 2+ hours of office time, SiteMarker eliminated 340 hours of manual work annually — translating to $47,600 in labor savings. After accounting for a $26,000 annual license, Matthews achieved 83% return on investment in year one.
- 340 hours saved annually across the team
- $47,600 in annual labor savings
- 83% return on investment in the first year
- 3,108 geo-located pins dropped
- 170 reports generated through the platform
- 45 projects managed daily in SiteMarker
What Comes Next
Matthews DCCM continues to expand their use of SiteMarker across new service lines and project types. The platform has become central to how their field teams document, communicate, and deliver — setting a new standard for efficiency across the firm.